FAQs

How and why are your prices so affordable?

There are a number of reasons why our prices are so reasonable. The main reason is we are able to minimise our overheads by not using expensive hotels or fancy premises that cost a lot of money and don’t actually aid the training process. Neither do we employ a huge number of support and admin staff. By keeping all these costs low, we are able to pass that saving on to you, the delegate.

What do I do if I have any questions to ask?

If you need advice or clarification on any issues raised on this website contact us by phone, email or submit your details in the online enquiry box. If we can’t deal with your enquiry immediately, our Training Director will get back to you that day. Please note, our admin staff are not CeMAP qualified and therefore will not be able to answer any queries you have regarding the courses. There may be times when all our trainers are unavailable to answer your queries immediately. However, please feel free to leave a contact number or email us at info@beaconfinancialtraining.co.uk and our Training Director will get back in touch with you that day.

What if I decide to change my mind having booked a course?

Once a course has been paid for, any delegate can alter or transfer a booking from one date to an alternative date with no additional charge as long as we are given 10 working days notice. If you decide that you wish to cancel your booking, you will be given a full refund as long as we are given 15 working days notice.  If you wish to cancel less than 15 working days before the start of the course, refunds are at the discretion of the managing director.

Beacon Financial Training Ltd reserves the right to cancel a course if there are insufficient numbers on that course. In that situation the delegate will be offered the option of transferring onto an alternative course in the same area at no extra cost. If the delegate does not wish to accept that offer, a full refund may be offered at the discretion of the managing director.