Survey indicates advisors responding promptly to first-time buyer enquiries

April 24, 2026 by Brendan O'Neill

Mortgage Advisors

A new survey of people buying a house for the first time has found the majority get a prompt response from mortgage advisors after making an enquiry.

Boon Brokers carried out this survey, and the company spoke to 1,000 people who are buying a first home. The results show 44% of them managed to get a meeting with an advisor just two days after first making contact with them. A further 31% said it had taken up to five days to get a response after making an enquiry.

This indicates that most advisors move fairly rapidly when potential clients get in touch. The percentage of first-time buyers who had to wait longer than five days was just 11%.

When it comes to how long it took for the agreement in principle (AIP) to be received, 46% of first-time buyers got it just a day or two after their consultation. Another 30% said this part of the process took up to five days. One tenth of them told the survey they had an AIP in place within the same day as their first advisor meeting.

The findings are equally healthy in terms of application submission times. Around 47% of the buyers who participated in the survey said their advisor had the application submitted within two days. For 28% of them, the waiting time was from three to five days. Boon Brokers said the results show that most advisors are on top of their game.

This demonstrates the confidence that completing a CeMAP course gives advisors.